89bf Privacy Policy

1.1 Information Provided Directly

When you create an account at 89bf, make a deposit or withdrawal, or contact our support team, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Required details related to bKash, Nagad, or Rocket accounts
• National ID or passport number (if KYC verification is required)
• Address details

1.2 Automatically Collected Information

Some technical information is collected automatically while you use our platform:

• IP address and device type
• Browser name and version
• Your navigation path (which pages you visited and in what order)
• Session duration and login details
• Information obtained from cookies and similar technologies

1.3 Transaction-Related Information

A record of each of your deposits and withdrawals, your game play history, and details of bonus usage are stored in our system. This information is used to ensure account security and to resolve disputes.

89bf uses your personal information for the following purposes:

• To ensure account registration and management
• To process deposits and withdrawals (via bKash, Nagad, Rocket)
• To verify identity and age (to confirm 21+)
• For anti-money laundering and fraud detection
• To provide a personalized gaming experience
• To resolve technical issues and provide customer support
• To comply with applicable laws and regulatory requirements
• For responsible gaming monitoring and assistance

3.1 Types of Cookies

89bf uses various types of cookies that improve your experience:

• Essential cookies: Necessary for maintaining login sessions and for security.
• Functional cookies: To remember your preferences, such as language or game settings.
• Analytical cookies: To monitor platform usage and improve services.

3.2 Cookie Control

You can disable cookies by changing your browser settings. However, this may limit some important functionality of the platform. Disabling essential cookies may prevent you from logging in properly.

89bf may share your information with third parties in the following limited circumstances:

• Payment providers: Necessary information is shared with approved payment partners such as bKash, Nagad, and Rocket to complete transaction processing.
• Technology partners: Technology service providers engaged to operate the platform are bound by strict confidentiality agreements.
• Legal obligations: Information may be disclosed in response to a court order or a valid request from a government authority.
• Fraud prevention: To assist relevant authorities in detecting and preventing fraudulent activity.

Outside the cases mentioned above, your personal information will not be transferred to any third party.

5.1 Technical Security

We use high-level security technologies to protect your information:

• SSL (Secure Socket Layer) encryption — all data transmission on the website is encrypted.
• Two-factor authentication (2FA) support.
• Automated monitoring to detect suspicious activity.
• Regular security audits and vulnerability testing.
• Advanced encryption methods for data storage.

5.2 Organizational Security

Our staff operate under strict confidentiality policies. Only authorized individuals can access your information, and they receive regular data protection training.

We retain your personal information for as long as it is necessary:

• While your account is active and for a specific period after account closure as required by applicable law.
• Transaction records and financial information may be retained for an extended period in line with legal requirements.
• KYC documents (ID cards, passports) may be retained after account closure to meet legal obligations.

Once the required period has passed, your information is securely deleted or anonymized.

As a user of our platform, you have the following rights:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that the use of your information be limited in specific cases.
• Right to withdraw consent: The right to withdraw consent given for processing your information at any time.

89bf provides services only to those aged 21 and above. We do not intentionally collect any personal information from minors.

The age verification step during the registration process is mandatory. If we learn that a minor has created an account using false information, that account will be closed immediately and the associated information will be deleted.

The 89bf platform may have connections to game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI) and payment partners (bKash, Nagad, Rocket). These third parties have their own privacy policies, and 89bf is not responsible for how your information is used on their platforms.

We maintain strict data protection agreements with all our technology and payment partners and ensure that they use your information only for the purposes specified.

89bf reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• By displaying a special notice on the platform.
• By sending a notification to your registered email.
• By updating the "Last updated" date on this page.

If you continue to use the platform after changes are made, you will be considered to have accepted the terms of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to contact us:

• Email: [email protected]
• Live chat: 24/7 support available in Bengali

After receiving your request, we will endeavor to respond within a reasonable time. After receiving a data protection request, we may verify your identity.